MS CRM RTM
According to the folx at WaggEd, Microsoft shipped its CRM package to manufacturing yesterday, for anyone who cares. The package will be sold through Great Plains' solution providers and consultants who've signed up as resellers only. One CRM described it to me as “definitely a first version release” and compared it to Excel 1.0 — not exactly a great product, but we all know how that story turned out for Lotus.